FAQ

Products

We use high-quality materials, though fabric types may vary depending on the design and model. Material details are provided in each product description.

 No. Men’s and women’s shirts are tailored differently to suit body types, while maintaining the same quality and attention to detail.

Shopping

You cannot track your order directly via our website. However, our delivery partners will send you a unique tracking link once the order is ready for dispatch.

 The confirmation email may be in your spam/junk folder. Please also ensure you entered your email address correctly. Typically, confirmations are sent within minutes, but may take longer during high traffic periods.

 You will receive a confirmation email with your order details, shipping address, and item list. Please check this message carefully to ensure all information is accurate to avoid any delays.

Payment

Payments are processed immediately upon order confirmation, whether by credit or debit card.

Once an order is confirmed, payment information cannot be modified. Additionally, we do not store any payment data on our systems.

Shipping

No, we deliver to all cities across Saudi Arabia, not just Riyadh. We’re constantly working to expand our delivery coverage to reach even more customers.

The estimated delivery time will be specified in your order confirmation message. If delivery information is incomplete, the shipping company will contact you directly.